Mr. Bob Wang, the chief concierge of The Astor Hotel Tianjin, a Luxury Collection hotel, was recently named as the Golden Keys Concierge, which is the highest honor for an concierge.
As a hospitality industry veteran, Bob started his career as a concierge in 1994. He is always dedicated to making the service perfect all the time: patient, considerable and careful to every guest.
The service philosophy of him is to solve all the difficulties for the guests under the laws & morality, and provide personalized services. He is the first staff of the Astor Hotel Tianjin who has been awarded the Golden Keys.
About the Astor Hotel Tianjin
Opened in 1863 and completely restored to its original beauty in 2010, The Astor Hotel evokes a bygone era. This treasured landmark has hosted Prime Ministers and Presidents, and is centrally located in Tianjin’s progressive financial district.
Tastefully decorated in classic Victorian-era style, the 152 rooms and suites pay homage to The Astor Hotel’s fabled heritage. Three themed suites are thoughtfully appointed with original furnishings and amenities in an expression of matchless grace.
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